Imagine not only that you are wearing someone else’s shoes, but you are running a marathon in them… that’s what design thinking is about.
Design Thinking, also known as human-centered design, is a creative and iterative process with the user of a produc,t or a service, at the center. It can be a powerful tool for public service providers. To have a better understanding of citizens’ needs and to develop innovative solutions to address those needs.
While it is a way of thinking and working, there are tools created to facilitate this process. I’ve curated a list of the best free resources available on this topic.
Download your cheat sheet here
Photo by Matt Ridley on Unsplash
