How to communicate effectively in a crisis
Effective communication is an essential component of crisis response. In this article, I share three lessons from Korea, Colombia and Argentina regarding disaster response.
Effective communication is an essential component of crisis response. In this article, I share three lessons from Korea, Colombia and Argentina regarding disaster response.
Politicians and civil servants think about public policy differently. This seems obvious, but understanding how and why their views and priorities are different is crucial to improve policy implementation. In this blog, I’ll use the example of housing reconstruction after Ecuador’s 2016 earthquake to highlight these two perspectives.
In this blog I share 3 lessons from my experience dealing with a crisis, Ecuador´s 2016 earthquake. I also prepared a cheat sheet with additional information and examples that complement this blog.
The Better Govs Project is an initiative to show the face of those behind government and to grow a community of professionals in the public sector committed to make people’s lives better. Nominate someone whose story needs to be heard.
In this article I talk about how and why I fell in love with the public sector. Some moments that have marked me and how you have inspired me.
Paraphrasing Einstein, policy implementation should be made as simple as possible, but not simpler. In this blog I summarize 5 actionable tips for effective policy implementation you can start using today.
I’ve written two blogs that summarize my takeaways, as well as some of my own thoughts and ideas, from Matt Andrews’ blog series about Public Leadership Through Crisis. Matt is a Harvard Lecturer and Director of the Building State Capability Program. This second blog is about the organization’s capability to deal with a crisis.