This blog is about asking the right questions with the help of a simple technique, Toyota’s 5-whys. By understanding the root causes of a problem, not just the symptoms, you’ll be one step closer to solving it. Check-out the step-by-step process here.
Data has regained its importance in public policy design and implementation during the COVID-19 pandemic. In this blog, we examine how three of the most economically important cities in the Americas – Miami, Mexico City, and Buenos Aires – have used data to guide their respective roads to recovery.
A conversation with Harvard Professor Dan Levy about his latest book, Maxims for Thinking Analytically. We talk about how to better understand the world around you, make smarter decisions, and ultimately live a more fulfilling life.
Decision-making in the public sector can be paralyzing. You have to decide on complex issues, under uncertainty and limited by several restrictions (time, money, politics, etc.). This blog summarizes some practical tools to help you think clearly from Dan Levy’s new book Maxims for Thinking Analytically: The wisdom of legendary Harvard Professor Richard Zeckhauser.
Have you ever faced a situation where there’s a problem and you've rushed to solve it? That urgency to act can turn into your curse. This blog gives an example of what this looks like in the real world, with an example from the United Kingdom regarding COVID-19 testing.
How do you get a decision-maker’s attention? This blog gives you three keys to help you sell your ideas to decision-makers effectively and achieve results. You can also download the cheatsheet with the key points.
There are many challenges in promoting government digitization. As governments feel a mounting pressure to deliver new services seamlessly, fast, and conveniently, public sector leaders will play an increasingly pivotal role in catalyzing the required technological transformations to meet citizens’ demands. These four benefits that technology can bring to government.
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Access free resources, practical tips and more.
