AI can’t diagnose a policy problem for you. But as a thinking partner, it sharpens how you see the problem before you act. We rush to fix what we can see and miss the conditions producing it — which is why digitization projects so often fail: they automate a broken process instead of redesigning it first. In this article, I show how I use AI to find the root cause, not the symptom: running the 5 Whys, borrowing three perspectives, and asking the one question the original plan never does — who loses power if this process becomes efficient and transparent?